Opening Details

Community Manager

Job Position : Community Manager
Location: Noida, India

The Insight Monk Community Manager shall be responsible for engaging and monetising the pool of Experts which are onboarded on the platform. An experienced Marketing professional who has demonstrated abilities to nurture Business communities using playbooks which are apt for a global audience would be suited to take on this assignment. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills.

Key Performance Outcomes

•    A Vibrant Engaged community of members (Engagement level)
•    Devise playbooks  using  Social Media , Email , Calls, Webinars as part of the program (Successful playbooks)
•    Program for monetisation of the community (Attributable revenue)


•    Drive activities to increase monetisation
•    Set and implement social media and communication campaigns to align with above
•    Provide engaging text, image and video content for social media accounts
•    Respond to comments and customer queries in a timely manner
•    Monitor and report on feedback and online reviews
•    Organize and participate in events to build community and boost brand awareness
•    Coordinate with Marketing, PR and Communications teams to ensure brand consistency
•    Liaise with Development and Sales departments to stay updated on new products and features
•    Build relationships with customers, potential customers, industry professionals and journalists
•    Stay up-to-date with digital technology trends


•    Proven work experience as a community manager (Preference to those who have worked with global audience in business)
•    Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
•    Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
•    Excellent verbal communication skills
•    Excellent writing skills
•    Quantitative and Qualitative Analysis skills to identify needs and gaps
•    Ability to work with different internal and external teams to solve problems identified in growth of community
•    Hands on experience with social media management for brands
•    Ability to interpret website traffic and online customer engagement metrics
•    Knowledge of direct marketing (Targeted through Linkedin or one on one emails)
•    Attention to detail and ability to multitask
•    MBA degree in Marketing or Communication field

Applicant Information

Job Ref# : CM001

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