Global Chatbots in Healthcare Market

Global Chatbots in Healthcare Market:

Focus on Products, Deployment Models, Components, Regional Adoption, and Competitive Landscape – Analysis and Forecast, 2019-2029

The Global Chatbots in Healthcare Market Report by BIS Research projects the market to grow at a significant CAGR of 26.29% during the forecast period from 2019 to 2029.

SKU: BH156A
Published Year: 2019
 

Key Questions Answered in the Report:

•    How chatbots are positioned to save billions of dollars of healthcare expenditure annually? How the conversational AI tools can help in reducing healthcare expenditure for developed economies such as North America and Europe? 
•    Apart from the existing applications such as medical triage and administrative tasks, in what other fields can the usage of chatbots be expanded?
•    What are the key business models employed by the key players in the industry? How are the various platform providers (such as Microsoft, Google, and Facebook) entering the market?
•    What are the major developments such as product launches, mergers and acquisitions, collaborations, and partnerships taking place in the market and how are the changing the overall dynamics of the chatbots in healthcare market?
•    What are the major pricing strategies employed by the vendors that can significantly put a pricing pressure on the competitors?
•    What is the current user base of leading chatbot vendors in the market?
•    How are chatbots expanding in different segments of healthcare such as pharmaceuticals and research? 
•    What are the technological and regional trends pertaining to the global chatbots in healthcare market?
•    What is the growth potential of the global chatbots in healthcare market in North America, Europe, Asia-Pacific, Latin America and Rest-of-the-World?

Global Chatbots in Healthcare  Market Forecast, 2019-2029

The Global Chatbots in Healthcare Market Report by BIS Research projects the market to grow at a significant CAGR of 26.29% during the forecast period from 2019 to 2029. The market has evolved dramatically with the rising penetration of smart devices, improved internet connectivity, surge in need for cost optimization and customer experience enhancement, and advancements in NLP and speech recognition.

Despite the benefits of these software solutions, the major challenges in the market are lack of data privacy, lack of expertise and distrust in the technology. Some of the major opportunities for the key vendors in the market could be investment in social media chatbots, using chatbots as primary care providers and as an efficient cost containment tool.

Expert Quote

“Medical triage would hold the largest share of the market (38.22%). However, in terms of growth rate, patient engagement is likely to grow with the highest CAGR of 26.52% during the forecast period. In terms of deployment model, cloud model chatbots are expected to grow with the CAGR of 27.43% during the forecast period. This growth rate is primarily due to consumer preferences as these solutions free the user from application hosting, maintenance and security aspects.”

Scope of the Market Intelligence on Global Chatbots in Healthcare Market

The purpose of this study is to gain a holistic view of the global chatbots in healthcare market in terms of various influencing factors such as regional adoption trends, technological advancements, and pricing patterns. 

The scope of this report constitutes of an in-depth study of the global chatbots in healthcare market, including a thorough analysis of the products in the market as well as their adoption spanning different geographical regions. The market has been chiefly segmented into component type, mode of delivery, end user, application, and region. The report presents the reader with an opportunity to unlock comprehensive insights with respect to the market and helps in forming well-informed strategic decisions. The research uncovers some of the substantial parameters that must be taken into consideration before entering the market.

Market Segmentation 

The Global Chatbots in Healthcare Market can be segmented on the basis of “Component Type ”, “Mode of Delivery”, “End User”,  “Application”, and “Region”. As of 2019, product providers accounts for $39.3 million and is expected to reach a value of $389.5 million by the end of 2029. In terms of growth, applications of chatbots in clinical trials, medical reminder, and research will achieve the highest CAGR during the forecast period, i.e. 26.63%. 

As of 2019, North America is the largest shareholder for the overall market and is expected to reach the value of $242.1 million by the end of 2029 growing with the CAGR of 24.7% during the forecast period. However, a double-digit growth rate can be expected from the Asia-Pacific region considering its improved internet connectivity, overburdened healthcare system, and increase in incidences of chronic diseases.

Though the adoption rate of the chatbots in healthcare has been moderate, the potential that lies in them is immense. The integration of chatbots in the healthcare facility will not only improve customer experience but will also help hospitals to generate revenue by saving the otherwise work force cost. To make the entire patient engagement more efficient, different uses  of chatbots such as medical triage, administrative functions, scheduling of appointments, medication reminder and also as therapists

Key Companies in the Global Chatbots in Healthcare Market

Some of the major key players in the global chatbots in healthcare market include Babylon Health, HealthJoy, Pact Care BV, Health Tap, Gyant.com, Inc, Infermedica, Sensely, Your.MD, Lifelink Inc, Buoy Health, Inc, X2.ai, Wysa, Ltd, Woebot Labs, Inc, and Kik Interactive, Inc.

   1    Product Definition
         1.1    Chatbots
 
   2    Scope of the Report
 
   3    Research Methodology
         3.1    Research Methodology
 
   4    Industry Analysis
         4.1    Industry Structure
         4.2    Value Analysis
         4.3    Regulatory Framework
                  4.3.1    Regulatory Framework in America
                  4.3.2    Regulatory Framework in Europe
 
   5    Competitive Landscape
         5.1    Key Developments and Strategies
                  5.1.1    Collaborations and Partnerships
                  5.1.2    Product Launches
                  5.1.3    Funding
                  5.1.4    Mergers and Acquisitions
         5.2    Product Mapping Analysis
         5.3    Business Model Analysis
                  5.3.1    Subscription
                  5.3.2    Bots as a Services (BaaS)
                  5.3.3    Bots + Sponsored and Native Content
                  5.3.4    Bot Leveraged Affiliate Marketing
                  5.3.5    Facebook Commerce
                  5.3.6    Bots for Research
                  5.3.7    Bots for Lead Generation
                  5.3.8    Pure Retail Sales Bots
                  5.3.9    Cost per Conversation/Task
         5.4    Competitive Benchmarking
 
   6    Market Dynamics
         6.1    Market Drivers
                  6.1.1    Rise in the Usage of Smartphones and Internet Connectivity
                  6.1.2    Company Initiatives
                  6.1.3    Need for Cost Optimization and Enhanced User Experience
                  6.1.4    Limited Consultation of Physicians and Rise in Chronic Diseases
                  6.1.5    Advancements in NLP and Speech Recognition
         6.2    Challenges
                  6.2.1    Lack of Data Privacy
                  6.2.2    Lack of Expertise
                  6.2.3    Lack of Awareness and Distrust in Technology
         6.3    Opportunities
                  6.3.1    Social Media-Based Chatbots
                  6.3.2    Chatbots Reduce Healthcare Cost
                  6.3.3    Chatbots Provide Quality Primary Care
 
   7    Global Chatbots in Healthcare Market (by Component)
         7.1    Overview
         7.2    Software
         7.3    Services
 
   8    Global Chatbots in Healthcare Market (by Deployment Model)
         8.1    Control Over Security
         8.2    Customization
         8.3    Deployment
         8.4    Cost
 
   9    Global Chatbots in Healthcare Market (by Application)
         9.1    Medical Triage
         9.2    Customer Service and Administration
         9.3    Mental Health
         9.4    Health and Fitness
         9.5    Patient Engagement
         9.6    Others
                  9.6.1    Clinical Trials
                  9.6.2    Medical Reminder
                  9.6.3    Chatbot in Research
                  9.6.4    Chatbots in Medical Procedures
 
   10    Global Chatbots in Healthcare Market (by End User)
           10.1    Patients
           10.2    Providers
           10.3    Payers
           10.4    Others
 
   11    Global Chatbots in Healthcare Market (By Region)
           11.1    Overview
           11.2    North America
                      11.2.1    The U.S.
                      11.2.2    Canada
           11.3    Europe
                      11.3.1    U.K.
                      11.3.2    Germany
                      11.3.3    Spain
                      11.3.4    France
                      11.3.5    Italy
                      11.3.6    Rest-of-Europe
            11.4    Asia-Pacific
                       11.4.1    India
                       11.4.2    China
                       11.4.3    Australia
                       11.4.4    Japan
                       11.4.5    South Korea
                       11.4.6    Rest-of-Asia-Pacific
                                     11.4.6.1    Singapore
                                     11.4.6.2    New Zealand
            11.5    Latin America and Rest-of-the-World
                       11.5.1    Brazil
                       11.5.2    Israel
                       11.5.3    U.A.E.
                       11.5.4    Saudi Arabia
                       11.5.5    Russia
                       11.5.6    Other Countries
 
   12    Company Profiles
           12.1    Ada Health GmbH
                      12.1.1    Overview
                      12.1.2    Role of Ada Health GmbH in Global Chatbots in Healthcare Market
                      12.1.3    Product Offerings
                      12.1.4    Recent Developments
                      12.1.5    SWOT Analysis
           12.2    Ariana Digital Health
                      12.2.1    Overview
                      12.2.2    Role of Ariana Digital Health in Global Chatbots in Healthcare Market
                      12.2.3    Product Offerings
                      12.2.4    SWOT Analysis
           12.3    Babylon Health
                      12.3.1    Overview
                      12.3.2    Role of Babylon Health in Global Chatbots in Healthcare Market
                      12.3.3    Product Offerings
                      12.3.4    Recent Developments
                      12.3.5    SWOT Analysis
           12.4    GYANT.COM, INC
                      12.4.1    Overview
                      12.4.2    Role of Gyant.com, Inc in Global Chatbots in Healthcare Market
                      12.4.3    Product Offerings
                      12.4.4    Recent Developments
                      12.4.5    SWOT Analysis
           12.5    HealthJoy
                      12.5.1    Overview
                      12.5.2    Role of HealthJoy in Global Chatbots in Healthcare Market
                      12.5.3    Product Offerings
                      12.5.4    Recent Developments
                      12.5.5    SWOT Analysis
           12.6    HealthTap, Inc.
                      12.6.1    Overview
                      12.6.2    Role of HealthTap, Inc in Global Chatbots in Healthcare Market
                      12.6.3    Product Offerings
                      12.6.4    Recent Developments
                      12.6.5    SWOT Analysis
            12.7   Infermedica
                      12.7.1    Overview
                      12.7.2    Role of Infermedica in Global Chatbots in Healthcare Market
                      12.7.3    Product Offerings
                      12.7.4    Recent Developments
                      12.7.5    SWOT Analysis
            12.8    K Health, Inc
                      12.8.1    Overview
                      12.8.2    Role of K Health, Inc. in Global Chatbots in Healthcare Market
                      12.8.3    Product Offerings
                      12.8.4    Recent Developments
                      12.8.5    SWOT Analysis
           12.9    Kik Interactive, Inc
                      12.9.1    Overview
                      12.9.2    Role of Kik Interactive, Inc in Global Chatbots in Healthcare Market
                      12.9.3    Product Offerings
                      12.9.4    Recent Developments
                      12.9.5    SWOT Analysis
          12.10   Pact Care BV
                      12.10.1    Overview
                      12.10.2    Role of Pact Care BV in Global Chatbots in Healthcare Market
                      12.10.3    Product Offering
                      12.10.4    Recent Developments
                      12.10.5    SWOT Analysis
          12.11   Sensely
                      12.11.1    Overview
                      12.11.2    Role of Sensely in Global Chatbots in Healthcare Market
                      12.11.3    Product Offerings
                      12.11.4    Recent Developments
                      12.11.5    SWOT Analysis
          12.12   Woebot Labs Inc.
                      12.12.1    Overview
                      12.12.2    Role of Woebot Labs Inc. in Global Chatbots in Healthcare Market
                      12.12.3    Product Offerings
                      12.12.4    Recent Developments
                      12.12.5    SWOT Analysis
          12.13   Wysa Ltd
                      12.13.1    Overview
                      12.13.2    Role of Wysa Ltd in Global Chatbots in Healthcare Market
                      12.13.3    Product Offerings
                      12.13.4    Recent Developments
                      12.13.5    SWOT Analysis
          12.14   X2AI
                      12.14.1    Overview
                      12.14.2    Role of X2AIin Global Chatbots in Healthcare Market
                      12.14.3    Product Offerings
                      12.14.4    Recent Developments
                      12.14.5    SWOT Analysis
          12.15   Your.MD Ltd.
                      12.15.1    Overview
                      12.15.2    Role of Your.MD Ltd.in Global Chatbots in Healthcare Market
                      12.15.3    Product Offerings
                      12.15.4    Recent Developments
                      12.15.5    SWOT Analysis
          12.16   Company Snapshots
                      12.16.1    Buoy Health, Inc.
                                      12.16.1.1    Overview
                                      12.16.1.2    Role of Buoy Health, Inc. in Global Chatbots in Healthcare Market
                      12.16.2    LIFELINK INC
                                      12.16.2.1    Overview
                                      12.16.2.2    Role of Lifelink Inc in Global Chatbots in Healthcare Market
 

List of Tables
    
Table 1:    Funding of Key Players, 2017-2019
Table 4.1:    Regulatory Framework/Acts/Policies for Chatbots in Healthcare in North America
Table 4.2:    Regulatory Framework/Acts/Policies for Chatbots in Healthcare in Europe
Table 8.1:    Comparison Between Cloud-Based and On-Premise Chatbot

List of Figures

Figure 1:    Expenditure on Healthcare, $Trillion, 2013-2018
Figure 2:    Global Chatbots in Healthcare Market, 2018-2029
Figure 3:    Market Drivers and Restraints
Figure 4:    Chatbots and Applications for Consumer Types
Figure 5:    Market Share of Regions in Global Chatbots in Healthcare Market
Figure 6:    Regions and Their Market Shares
Figure 1.1:    Working of Chatbot
Figure 2.1:    Global Chatbots in Healthcare: Market Segmentation
Figure 3.1:    Global Chatbots in Healthcare Market Research Methodology
Figure 3.2:    Primary Research
Figure 3.3:    Secondary Research
Figure 3.4:    Data Triangulation
Figure 3.5:    Bottom-Up Approach (Segment-Wise Analysis)
Figure 3.6:    Assumptions and Limitations
Figure 3.7:    Factors Considered for Data Prediction and Modeling
Figure 4.1:    Industry Structure of Global Chatbots in Healthcare Market
Figure 4.2:    Value Analysis of Global Chatbots in Healthcare Market
Figure 5.1:    Competitive Landscape – Global Chatbots in Healthcare Market
Figure 5.2:    Share of Key Developments and Strategies
Figure 5.3:    Collaborations and Partnerships Share (by Company)
Figure 5.4:    Product Launches (by Company)
Figure 5.5:    Funding Share (by Investor)
Figure 5.6:    Mergers and Acquisitions (by Company)
Figure 5.7:    Product Mapping Analysis – Global Chatbots in Healthcare Market
Figure 5.8:    Competitive Benchmarking for Global Chatbots in Healthcare Market
Figure 6.1:    Graphical Representation of Internet Users (by Country)
Figure 6.2    : Market Share of Different Regions in Global Chatbots in Healthcare Market
Figure 7.1:    Division of Global Chatbots in Healthcare Market
Figure 7.2:    Global Chatbots in Healthcare Market (Software), 2018-2029
Figure 7.3:    Benefits of Integration of Chatbots in Healthcare System
Figure 7.4:    Global Chatbots in Healthcare Market (Services), 2018-2029
Figure 8.1:    Comparison Between Cloud-Based Chatbot and On-Premise Chatbots
Figure 8.2:    Global Chatbots in Healthcare Market (Cloud-Based), 2018-2029
Figure 8.3:    Global Chatbots in Healthcare Market (On-Premise), 2018-2029
Figure 9.1:    Global Chatbots in Healthcare Market (Medical Triage), 2018-2029
Figure 9.2:    Global Chatbots in Healthcare Market (Customer Service and Administration), 2018-2029
Figure 9.3:    Global Chatbots in Healthcare Market (Mental Health), 2018-2029
Figure 9.4:    Global Chatbots in Healthcare Market (Health and Fitness), 2018-2029
Figure 9.5:    Global Chatbots in Healthcare Market (Patient Engagement), 2018-2029
Figure 9.6:    Global Chatbots in Healthcare Market (Clinical Trials, Medical Reminders, and Research), 2018-2029
Figure 10.1:    End-Users in Global Chatbots in Healthcare Market
Figure 10.2:    Global Chatbots in Healthcare Market, (Patients), 2018-2029
Figure 10.3:    Global Chatbots in Healthcare Market (Providers), 2018-2029
Figure 10.4:    Global Chatbots in Healthcare Market (Payers), 2018-2029
Figure 10.5:    Global Chatbots in Healthcare Market (Others), 2018-2029
Figure 11.1:    Region-Wise Comparison of Chatbots in Healthcare Market for 2018 and 2029
Figure 11.2:    North America Chatbots in Healthcare Market, 2018-2029
Figure 11.3:    Factors Influencing Chatbots in Healthcare Market in North America
Figure 11.4:    Global Chatbots in Healthcare Market (U.S.), 2019-2029
Figure 11.5:    Canada Chatbots in Healthcare Market, 2018-2029
Figure 11.6:    Europe Chatbots in Healthcare Market, 2018-2029
Figure 11.7:    Europe Chatbots in Healthcare Market (by Country), 2018 and 2029
Figure 11.8:    Factors Influencing Chatbots in Healthcare Market in Europe
Figure 11.9:    U.K. Chatbots in Healthcare Market, 2018-2029
Figure 11.10:    Germany Chatbots in Healthcare Market , 2018-2029
Figure 11.11:    Spain Chatbots in Healthcare Market, 2018-2029
Figure 11.12:    France Chatbots in Healthcare Market, 2018-2029
Figure 11.13:    Italy Chatbots in Healthcare Market, 2018-2029
Figure 11.14:    Rest-of-Europe Chatbots in Healthcare Market, 2018-2029
Figure 11.15:    Asia-Pacific Chatbots in Healthcare Market, 2018-2029
Figure 11.16:    Asia-Pacific Chatbots in Healthcare Market (by Country), 2018 and 2029
Figure 11.17:    Factors Influencing Chatbots in Healthcare Market in Asia-Pacific
Figure 11.18:    India Chatbots in Healthcare Market, 2018-2029
Figure 11.19:    China Chatbots in Healthcare Market, 2018-2029
Figure 11.20:    Australia Chatbots in Healthcare Market, 2018-2029
Figure 11.21:    Japan Chatbots in Healthcare Market,2018-2029
Figure 11.22:    South Korea Chatbots in Healthcare Market,2018-2029
Figure 11.23:    Rest-of-Asia-Pacific Chatbots in Healthcare Market,2018-2029
Figure 11.24:    Latin America and Rest-of-the-World Chatbots in Healthcare Market, 2018-2029
Figure 11.25:    Rest-of-the-World Chatbots in Healthcare Market (by Country), 2018 and 2029
Figure 11.26:    Factors Influencing Chatbots in Healthcare Market in Latin America and Rest-of-the-World
Figure 11.27:    Brazil Chatbots in Healthcare Market, 2018-2029
Figure 11.28:    Israel Chatbots in Healthcare Market, 2018-2029
Figure 11.29:    U.A.E Chatbots in Healthcare Market, 2018-2029
Figure 11.30:    Saudi Arabia Chatbots in Healthcare Market, 2018-2029
Figure 11.31:    Russia Chatbots in Healthcare Market, 2018-2029
Figure 11.32:    Other Countries Chatbots in Healthcare Market, 2018-2029
Figure 12.1:    Product Offering of Ada Health GmbH
Figure 12.2:    Product Offering of Ariana Digital Health
Figure 12.3:    Product Offering of Babylon Health
Figure 12.4:    Product Offering of Gyant.com, Inc.
Figure 12.5:    Product Offering of HealthJoy
Figure 12.6:    Product Offering of HealthTap
Figure 12.7:    Product Offering of Infermedica
Figure 12.8:    Product Offering of K Health
Figure 12.9:    Product Offering of Kik Interactive, Inc
Figure 12.10:    Product Offering of Pact Care BV
Figure 12.11:    Product Offering of Sensely
Figure 12.12:    Product Offering of Woebot Labs Inc.
Figure 12.13:    Product Offering of Wysa Ltd
Figure 12.14:    Offerings of X2.ai
Figure 12.15:    Product Offering of Your.MD

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Key Questions Answered in the Report:

•    How chatbots are positioned to save billions of dollars of healthcare expenditure annually? How the conversational AI tools can help in reducing healthcare expenditure for developed economies such as North America and Europe? 
•    Apart from the existing applications such as medical triage and administrative tasks, in what other fields can the usage of chatbots be expanded?
•    What are the key business models employed by the key players in the industry? How are the various platform providers (such as Microsoft, Google, and Facebook) entering the market?
•    What are the major developments such as product launches, mergers and acquisitions, collaborations, and partnerships taking place in the market and how are the changing the overall dynamics of the chatbots in healthcare market?
•    What are the major pricing strategies employed by the vendors that can significantly put a pricing pressure on the competitors?
•    What is the current user base of leading chatbot vendors in the market?
•    How are chatbots expanding in different segments of healthcare such as pharmaceuticals and research? 
•    What are the technological and regional trends pertaining to the global chatbots in healthcare market?
•    What is the growth potential of the global chatbots in healthcare market in North America, Europe, Asia-Pacific, Latin America and Rest-of-the-World?

Global Chatbots in Healthcare  Market Forecast, 2019-2029

The Global Chatbots in Healthcare Market Report by BIS Research projects the market to grow at a significant CAGR of 26.29% during the forecast period from 2019 to 2029. The market has evolved dramatically with the rising penetration of smart devices, improved internet connectivity, surge in need for cost optimization and customer experience enhancement, and advancements in NLP and speech recognition.

Despite the benefits of these software solutions, the major challenges in the market are lack of data privacy, lack of expertise and distrust in the technology. Some of the major opportunities for the key vendors in the market could be investment in social media chatbots, using chatbots as primary care providers and as an efficient cost containment tool.

Expert Quote

“Medical triage would hold the largest share of the market (38.22%). However, in terms of growth rate, patient engagement is likely to grow with the highest CAGR of 26.52% during the forecast period. In terms of deployment model, cloud model chatbots are expected to grow with the CAGR of 27.43% during the forecast period. This growth rate is primarily due to consumer preferences as these solutions free the user from application hosting, maintenance and security aspects.”

Scope of the Market Intelligence on Global Chatbots in Healthcare Market

The purpose of this study is to gain a holistic view of the global chatbots in healthcare market in terms of various influencing factors such as regional adoption trends, technological advancements, and pricing patterns. 

The scope of this report constitutes of an in-depth study of the global chatbots in healthcare market, including a thorough analysis of the products in the market as well as their adoption spanning different geographical regions. The market has been chiefly segmented into component type, mode of delivery, end user, application, and region. The report presents the reader with an opportunity to unlock comprehensive insights with respect to the market and helps in forming well-informed strategic decisions. The research uncovers some of the substantial parameters that must be taken into consideration before entering the market.

Market Segmentation

 

The Global Chatbots in Healthcare Market can be segmented on the basis of “Component Type ”, “Mode of Delivery”, “End User”,  “Application”, and “Region”. As of 2019, product providers accounts for $39.3 million and is expected to reach a value of $389.5 million by the end of 2029. In terms of growth, applications of chatbots in clinical trials, medical reminder, and research will achieve the highest CAGR during the forecast period, i.e. 26.63%. 

As of 2019, North America is the largest shareholder for the overall market and is expected to reach the value of $242.1 million by the end of 2029 growing with the CAGR of 24.7% during the forecast period. However, a double-digit growth rate can be expected from the Asia-Pacific region considering its improved internet connectivity, overburdened healthcare system, and increase in incidences of chronic diseases.

Though the adoption rate of the chatbots in healthcare has been moderate, the potential that lies in them is immense. The integration of chatbots in the healthcare facility will not only improve customer experience but will also help hospitals to generate revenue by saving the otherwise work force cost. To make the entire patient engagement more efficient, different uses  of chatbots such as medical triage, administrative functions, scheduling of appointments, medication reminder and also as therapists

Key Companies in the Global Chatbots in Healthcare Market

Some of the major key players in the global chatbots in healthcare market include Babylon Health, HealthJoy, Pact Care BV, Health Tap, Gyant.com, Inc, Infermedica, Sensely, Your.MD, Lifelink Inc, Buoy Health, Inc, X2.ai, Wysa, Ltd, Woebot Labs, Inc, and Kik Interactive, Inc.

   1    Product Definition
         1.1    Chatbots
 
   2    Scope of the Report
 
   3    Research Methodology
         3.1    Research Methodology
 
   4    Industry Analysis
         4.1    Industry Structure
         4.2    Value Analysis
         4.3    Regulatory Framework
                  4.3.1    Regulatory Framework in America
                  4.3.2    Regulatory Framework in Europe
 
   5    Competitive Landscape
         5.1    Key Developments and Strategies
                  5.1.1    Collaborations and Partnerships
                  5.1.2    Product Launches
                  5.1.3    Funding
                  5.1.4    Mergers and Acquisitions
         5.2    Product Mapping Analysis
         5.3    Business Model Analysis
                  5.3.1    Subscription
                  5.3.2    Bots as a Services (BaaS)
                  5.3.3    Bots + Sponsored and Native Content
                  5.3.4    Bot Leveraged Affiliate Marketing
                  5.3.5    Facebook Commerce
                  5.3.6    Bots for Research
                  5.3.7    Bots for Lead Generation
                  5.3.8    Pure Retail Sales Bots
                  5.3.9    Cost per Conversation/Task
         5.4    Competitive Benchmarking
 
   6    Market Dynamics
         6.1    Market Drivers
                  6.1.1    Rise in the Usage of Smartphones and Internet Connectivity
                  6.1.2    Company Initiatives
                  6.1.3    Need for Cost Optimization and Enhanced User Experience
                  6.1.4    Limited Consultation of Physicians and Rise in Chronic Diseases
                  6.1.5    Advancements in NLP and Speech Recognition
         6.2    Challenges
                  6.2.1    Lack of Data Privacy
                  6.2.2    Lack of Expertise
                  6.2.3    Lack of Awareness and Distrust in Technology
         6.3    Opportunities
                  6.3.1    Social Media-Based Chatbots
                  6.3.2    Chatbots Reduce Healthcare Cost
                  6.3.3    Chatbots Provide Quality Primary Care
 
   7    Global Chatbots in Healthcare Market (by Component)
         7.1    Overview
         7.2    Software
         7.3    Services
 
   8    Global Chatbots in Healthcare Market (by Deployment Model)
         8.1    Control Over Security
         8.2    Customization
         8.3    Deployment
         8.4    Cost
 
   9    Global Chatbots in Healthcare Market (by Application)
         9.1    Medical Triage
         9.2    Customer Service and Administration
         9.3    Mental Health
         9.4    Health and Fitness
         9.5    Patient Engagement
         9.6    Others
                  9.6.1    Clinical Trials
                  9.6.2    Medical Reminder
                  9.6.3    Chatbot in Research
                  9.6.4    Chatbots in Medical Procedures
 
   10    Global Chatbots in Healthcare Market (by End User)
           10.1    Patients
           10.2    Providers
           10.3    Payers
           10.4    Others
 
   11    Global Chatbots in Healthcare Market (By Region)
           11.1    Overview
           11.2    North America
                      11.2.1    The U.S.
                      11.2.2    Canada
           11.3    Europe
                      11.3.1    U.K.
                      11.3.2    Germany
                      11.3.3    Spain
                      11.3.4    France
                      11.3.5    Italy
                      11.3.6    Rest-of-Europe
            11.4    Asia-Pacific
                       11.4.1    India
                       11.4.2    China
                       11.4.3    Australia
                       11.4.4    Japan
                       11.4.5    South Korea
                       11.4.6    Rest-of-Asia-Pacific
                                     11.4.6.1    Singapore
                                     11.4.6.2    New Zealand
            11.5    Latin America and Rest-of-the-World
                       11.5.1    Brazil
                       11.5.2    Israel
                       11.5.3    U.A.E.
                       11.5.4    Saudi Arabia
                       11.5.5    Russia
                       11.5.6    Other Countries
 
   12    Company Profiles
           12.1    Ada Health GmbH
                      12.1.1    Overview
                      12.1.2    Role of Ada Health GmbH in Global Chatbots in Healthcare Market
                      12.1.3    Product Offerings
                      12.1.4    Recent Developments
                      12.1.5    SWOT Analysis
           12.2    Ariana Digital Health
                      12.2.1    Overview
                      12.2.2    Role of Ariana Digital Health in Global Chatbots in Healthcare Market
                      12.2.3    Product Offerings
                      12.2.4    SWOT Analysis
           12.3    Babylon Health
                      12.3.1    Overview
                      12.3.2    Role of Babylon Health in Global Chatbots in Healthcare Market
                      12.3.3    Product Offerings
                      12.3.4    Recent Developments
                      12.3.5    SWOT Analysis
           12.4    GYANT.COM, INC
                      12.4.1    Overview
                      12.4.2    Role of Gyant.com, Inc in Global Chatbots in Healthcare Market
                      12.4.3    Product Offerings
                      12.4.4    Recent Developments
                      12.4.5    SWOT Analysis
           12.5    HealthJoy
                      12.5.1    Overview
                      12.5.2    Role of HealthJoy in Global Chatbots in Healthcare Market
                      12.5.3    Product Offerings
                      12.5.4    Recent Developments
                      12.5.5    SWOT Analysis
           12.6    HealthTap, Inc.
                      12.6.1    Overview
                      12.6.2    Role of HealthTap, Inc in Global Chatbots in Healthcare Market
                      12.6.3    Product Offerings
                      12.6.4    Recent Developments
                      12.6.5    SWOT Analysis
            12.7   Infermedica
                      12.7.1    Overview
                      12.7.2    Role of Infermedica in Global Chatbots in Healthcare Market
                      12.7.3    Product Offerings
                      12.7.4    Recent Developments
                      12.7.5    SWOT Analysis
            12.8    K Health, Inc
                      12.8.1    Overview
                      12.8.2    Role of K Health, Inc. in Global Chatbots in Healthcare Market
                      12.8.3    Product Offerings
                      12.8.4    Recent Developments
                      12.8.5    SWOT Analysis
           12.9    Kik Interactive, Inc
                      12.9.1    Overview
                      12.9.2    Role of Kik Interactive, Inc in Global Chatbots in Healthcare Market
                      12.9.3    Product Offerings
                      12.9.4    Recent Developments
                      12.9.5    SWOT Analysis
          12.10   Pact Care BV
                      12.10.1    Overview
                      12.10.2    Role of Pact Care BV in Global Chatbots in Healthcare Market
                      12.10.3    Product Offering
                      12.10.4    Recent Developments
                      12.10.5    SWOT Analysis
          12.11   Sensely
                      12.11.1    Overview
                      12.11.2    Role of Sensely in Global Chatbots in Healthcare Market
                      12.11.3    Product Offerings
                      12.11.4    Recent Developments
                      12.11.5    SWOT Analysis
          12.12   Woebot Labs Inc.
                      12.12.1    Overview
                      12.12.2    Role of Woebot Labs Inc. in Global Chatbots in Healthcare Market
                      12.12.3    Product Offerings
                      12.12.4    Recent Developments
                      12.12.5    SWOT Analysis
          12.13   Wysa Ltd
                      12.13.1    Overview
                      12.13.2    Role of Wysa Ltd in Global Chatbots in Healthcare Market
                      12.13.3    Product Offerings
                      12.13.4    Recent Developments
                      12.13.5    SWOT Analysis
          12.14   X2AI
                      12.14.1    Overview
                      12.14.2    Role of X2AIin Global Chatbots in Healthcare Market
                      12.14.3    Product Offerings
                      12.14.4    Recent Developments
                      12.14.5    SWOT Analysis
          12.15   Your.MD Ltd.
                      12.15.1    Overview
                      12.15.2    Role of Your.MD Ltd.in Global Chatbots in Healthcare Market
                      12.15.3    Product Offerings
                      12.15.4    Recent Developments
                      12.15.5    SWOT Analysis
          12.16   Company Snapshots
                      12.16.1    Buoy Health, Inc.
                                      12.16.1.1    Overview
                                      12.16.1.2    Role of Buoy Health, Inc. in Global Chatbots in Healthcare Market
                      12.16.2    LIFELINK INC
                                      12.16.2.1    Overview
                                      12.16.2.2    Role of Lifelink Inc in Global Chatbots in Healthcare Market
 

List of Tables
    
Table 1:    Funding of Key Players, 2017-2019
Table 4.1:    Regulatory Framework/Acts/Policies for Chatbots in Healthcare in North America
Table 4.2:    Regulatory Framework/Acts/Policies for Chatbots in Healthcare in Europe
Table 8.1:    Comparison Between Cloud-Based and On-Premise Chatbot

List of Figures

Figure 1:    Expenditure on Healthcare, $Trillion, 2013-2018
Figure 2:    Global Chatbots in Healthcare Market, 2018-2029
Figure 3:    Market Drivers and Restraints
Figure 4:    Chatbots and Applications for Consumer Types
Figure 5:    Market Share of Regions in Global Chatbots in Healthcare Market
Figure 6:    Regions and Their Market Shares
Figure 1.1:    Working of Chatbot
Figure 2.1:    Global Chatbots in Healthcare: Market Segmentation
Figure 3.1:    Global Chatbots in Healthcare Market Research Methodology
Figure 3.2:    Primary Research
Figure 3.3:    Secondary Research
Figure 3.4:    Data Triangulation
Figure 3.5:    Bottom-Up Approach (Segment-Wise Analysis)
Figure 3.6:    Assumptions and Limitations
Figure 3.7:    Factors Considered for Data Prediction and Modeling
Figure 4.1:    Industry Structure of Global Chatbots in Healthcare Market
Figure 4.2:    Value Analysis of Global Chatbots in Healthcare Market
Figure 5.1:    Competitive Landscape – Global Chatbots in Healthcare Market
Figure 5.2:    Share of Key Developments and Strategies
Figure 5.3:    Collaborations and Partnerships Share (by Company)
Figure 5.4:    Product Launches (by Company)
Figure 5.5:    Funding Share (by Investor)
Figure 5.6:    Mergers and Acquisitions (by Company)
Figure 5.7:    Product Mapping Analysis – Global Chatbots in Healthcare Market
Figure 5.8:    Competitive Benchmarking for Global Chatbots in Healthcare Market
Figure 6.1:    Graphical Representation of Internet Users (by Country)
Figure 6.2    : Market Share of Different Regions in Global Chatbots in Healthcare Market
Figure 7.1:    Division of Global Chatbots in Healthcare Market
Figure 7.2:    Global Chatbots in Healthcare Market (Software), 2018-2029
Figure 7.3:    Benefits of Integration of Chatbots in Healthcare System
Figure 7.4:    Global Chatbots in Healthcare Market (Services), 2018-2029
Figure 8.1:    Comparison Between Cloud-Based Chatbot and On-Premise Chatbots
Figure 8.2:    Global Chatbots in Healthcare Market (Cloud-Based), 2018-2029
Figure 8.3:    Global Chatbots in Healthcare Market (On-Premise), 2018-2029
Figure 9.1:    Global Chatbots in Healthcare Market (Medical Triage), 2018-2029
Figure 9.2:    Global Chatbots in Healthcare Market (Customer Service and Administration), 2018-2029
Figure 9.3:    Global Chatbots in Healthcare Market (Mental Health), 2018-2029
Figure 9.4:    Global Chatbots in Healthcare Market (Health and Fitness), 2018-2029
Figure 9.5:    Global Chatbots in Healthcare Market (Patient Engagement), 2018-2029
Figure 9.6:    Global Chatbots in Healthcare Market (Clinical Trials, Medical Reminders, and Research), 2018-2029
Figure 10.1:    End-Users in Global Chatbots in Healthcare Market
Figure 10.2:    Global Chatbots in Healthcare Market, (Patients), 2018-2029
Figure 10.3:    Global Chatbots in Healthcare Market (Providers), 2018-2029
Figure 10.4:    Global Chatbots in Healthcare Market (Payers), 2018-2029
Figure 10.5:    Global Chatbots in Healthcare Market (Others), 2018-2029
Figure 11.1:    Region-Wise Comparison of Chatbots in Healthcare Market for 2018 and 2029
Figure 11.2:    North America Chatbots in Healthcare Market, 2018-2029
Figure 11.3:    Factors Influencing Chatbots in Healthcare Market in North America
Figure 11.4:    Global Chatbots in Healthcare Market (U.S.), 2019-2029
Figure 11.5:    Canada Chatbots in Healthcare Market, 2018-2029
Figure 11.6:    Europe Chatbots in Healthcare Market, 2018-2029
Figure 11.7:    Europe Chatbots in Healthcare Market (by Country), 2018 and 2029
Figure 11.8:    Factors Influencing Chatbots in Healthcare Market in Europe
Figure 11.9:    U.K. Chatbots in Healthcare Market, 2018-2029
Figure 11.10:    Germany Chatbots in Healthcare Market , 2018-2029
Figure 11.11:    Spain Chatbots in Healthcare Market, 2018-2029
Figure 11.12:    France Chatbots in Healthcare Market, 2018-2029
Figure 11.13:    Italy Chatbots in Healthcare Market, 2018-2029
Figure 11.14:    Rest-of-Europe Chatbots in Healthcare Market, 2018-2029
Figure 11.15:    Asia-Pacific Chatbots in Healthcare Market, 2018-2029
Figure 11.16:    Asia-Pacific Chatbots in Healthcare Market (by Country), 2018 and 2029
Figure 11.17:    Factors Influencing Chatbots in Healthcare Market in Asia-Pacific
Figure 11.18:    India Chatbots in Healthcare Market, 2018-2029
Figure 11.19:    China Chatbots in Healthcare Market, 2018-2029
Figure 11.20:    Australia Chatbots in Healthcare Market, 2018-2029
Figure 11.21:    Japan Chatbots in Healthcare Market,2018-2029
Figure 11.22:    South Korea Chatbots in Healthcare Market,2018-2029
Figure 11.23:    Rest-of-Asia-Pacific Chatbots in Healthcare Market,2018-2029
Figure 11.24:    Latin America and Rest-of-the-World Chatbots in Healthcare Market, 2018-2029
Figure 11.25:    Rest-of-the-World Chatbots in Healthcare Market (by Country), 2018 and 2029
Figure 11.26:    Factors Influencing Chatbots in Healthcare Market in Latin America and Rest-of-the-World
Figure 11.27:    Brazil Chatbots in Healthcare Market, 2018-2029
Figure 11.28:    Israel Chatbots in Healthcare Market, 2018-2029
Figure 11.29:    U.A.E Chatbots in Healthcare Market, 2018-2029
Figure 11.30:    Saudi Arabia Chatbots in Healthcare Market, 2018-2029
Figure 11.31:    Russia Chatbots in Healthcare Market, 2018-2029
Figure 11.32:    Other Countries Chatbots in Healthcare Market, 2018-2029
Figure 12.1:    Product Offering of Ada Health GmbH
Figure 12.2:    Product Offering of Ariana Digital Health
Figure 12.3:    Product Offering of Babylon Health
Figure 12.4:    Product Offering of Gyant.com, Inc.
Figure 12.5:    Product Offering of HealthJoy
Figure 12.6:    Product Offering of HealthTap
Figure 12.7:    Product Offering of Infermedica
Figure 12.8:    Product Offering of K Health
Figure 12.9:    Product Offering of Kik Interactive, Inc
Figure 12.10:    Product Offering of Pact Care BV
Figure 12.11:    Product Offering of Sensely
Figure 12.12:    Product Offering of Woebot Labs Inc.
Figure 12.13:    Product Offering of Wysa Ltd
Figure 12.14:    Offerings of X2.ai
Figure 12.15:    Product Offering of Your.MD

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